FAQs

What can we help you with today?

Most Popular Questions

We deliver embroidery files in DST, PES, EXP, JEF, VP3, HUS, XXX, and many other machine-ready formats.

Most standard designs are completed within 4–12 hours, while complex designs may require additional time.

Yes. We can digitize logos, text, patches, cap designs, jacket backs, and custom artwork for embroidery.

Yes. We provide free minor revisions to ensure your embroidery design stitches perfectly.

Payment Questions
We accept major credit/debit cards, PayPal, and other secure online payment methods.
Yes. Full payment is required before we begin digitizing your design.
Yes. A payment confirmation and invoice are sent to your email after your order is completed.
If we are unable to complete your order as agreed, we will work with you to find a suitable solution according to our refund policy.
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